Terms & Conditions

Effective: 2022 - 2026

Welcome to Centadesk Global Services. By accessing our website, registering for any training program, purchasing any product or service, or engaging with our platform, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you should discontinue the use of our services.

1. Definitions

"Company", "We", "Us", or "Our" refers to Centadesk Global Services.

"Client", "Student", "User", or "Customer" refers to any individual or organization using our services.

2. Services

Centadesk Global Services provides professional services including but not limited to:

ICT Training & Professional Development
Software Development
Website Design & Development
Mobile Application Development
UI/UX Design
Digital Marketing & SEO
Graphics & Branding
AI Content Creation
Business Consulting
Content Creation & Video Editing

3. Registration & Enrollment

Students must provide accurate and complete information during registration.
Registration is confirmed only after payment has been received.
Providing false information may result in immediate cancellation without refund.

4. Payments

All payments must be made through approved payment channels.
Prices are subject to change without prior notice.
Payment plans, where available, must be completed according to the agreed schedule.
Certificates or final project files may be withheld until outstanding balances are paid in full.

5. Refund Policy

Refunds are governed by the official Refund Policy published by Centadesk Global Services.

Registration fees are non-refundable.
Students who have attended any class are not eligible for refunds.
Completed services and delivered digital products are non-refundable.

6. Student Replacement Policy

Students who are unable to continue a training program may transfer their enrollment to another interested individual.

The original student is responsible for finding the replacement.
The replacement must be approved by Centadesk Global Services.
Any financial agreement between the original student and the replacement student is solely their responsibility.
Centadesk Global Services is not responsible for recovering or transferring payments between private parties.

7. Attendance & Certification

Students are expected to attend classes regularly.
Assignments and projects must be completed within the specified deadlines.
Certificates will only be issued to students who successfully complete the course requirements and have no outstanding payments.

8. Intellectual Property

All course materials, videos, presentations, software, documents, graphics, templates, and digital resources remain the exclusive property of Centadesk Global Services.

Copying or redistributing materials without written permission is prohibited.
Selling or sharing paid course materials is strictly prohibited.
Unauthorized reproduction may result in legal action.

9. Student Conduct

Students and clients agree to:

Treat instructors and fellow students with respect.
Avoid harassment, discrimination, or abusive language.
Not disrupt classes or online communities.
Use learning platforms responsibly.

Centadesk Global Services reserves the right to suspend or terminate any student or client who violates these rules without refund.

10. Project Delivery

Project timelines depend on timely client feedback and content submission.
Delays caused by the client may extend delivery dates.
Additional revisions outside the agreed scope may attract extra charges.

11. Limitation of Liability

While we strive to provide high-quality training and professional services, Centadesk Global Services does not guarantee:

Employment opportunities after training.
Business success resulting from our services.
Specific SEO rankings or marketing results.
Financial gains from implementing our recommendations.

Our liability shall not exceed the amount paid by the client for the specific service giving rise to the claim.

12. Privacy

Personal information collected during registration or service delivery will be used only for business purposes and managed according to our Privacy Policy.

13. Force Majeure

Centadesk Global Services shall not be liable for delays or failure to perform obligations due to circumstances beyond its reasonable control, including natural disasters, internet outages, government actions, strikes, pandemics, or technical failures.

14. Modifications

We reserve the right to update or modify these Terms & Conditions at any time. Continued use of our services constitutes acceptance of the revised terms.

15. Governing Law

These Terms & Conditions shall be governed and interpreted in accordance with the applicable laws of the jurisdiction in which Centadesk Global Services operates.

16. Contact Information

For questions regarding these Terms & Conditions or any of our services, please contact our support team through our official communication channels.

17. Acceptance

By making payment, enrolling in any course, requesting a service, signing a proposal, or using this website, you acknowledge that you have read, understood, and agreed to these Terms & Conditions and all related policies published by Centadesk Global Services.